Step 1: Right-click on Start button on taskbar to open the power user menu and then click Device Manager to open the same. If your PC has fingerprint scanner but it’s not appearing in Settings > Accounts > Sign-in options, it’s a good idea to visit your PC’s manufacturer’s website to download the latest version of the driver for your fingerprint scanner.Īnd if the fingerprint option is not being show under Setting > Accounts > Sign-in options even when the driver is installed, you can use the following directions to update your fingerprint scanner driver in Windows 10. In other words, the Fingerprint section will not appear if there is no fingerprint scanner in your PC or if the correct fingerprint scanner driver is installed. If your Windows 10 includes a fingerprint scanner and the correct driver is installed, you should see Fingerprint section under Settings > Accounts > Sign-in options. Solution 2 of 3 Check the fingerprint scanner driver is installed

Also, when you haven’t setup PIN, you’ll see “ You must setup a PIN before you can enroll in Windows Hello” message just above Fingerprint setup button.

Windows store install button greyed out